Frequently Asked Questions
1. What is Super Tell A Friend?
It is the most complete and efficient "tell a friend" system on the market
and it will allow your visitors to invite their friends to join your website using 4 different methods.
Plus, it has a powerful admin interface to manage the application.
2. What are the server requirements for Super Tell A Friend?
» Windows or Linux server
» 1 Mysql database (for PRO version)
» cURL 7.1 or higher
» PHP 4.2 or higher
These settings are standard on almost all servers (or can be added by your provider).
3. Before purchasing, can I test if my server is compatible with Super Tell A Friend?
Download this php file to determine if Super Tell A Friend will work on your server.
Unzip and upload the file on your server and test it using any browser.
test.php - will determine if your server supports a compatible CURL version;
4. How many sites can I install Super Tell A Friend on?
You can install and use Super Tell A Friend on 3 websites.
5. After purchasing this product, do I get updates?
Yes, you will get free updates as long as the email providers will allow fetching the contacts and parse their content.
The updates will be delivered by email as soon as possible. The updates are free.
6. Do I receive the source code of the application?
Yes, you will receive the source code and you are allowed to modify it conforming to your needs.
7. Do I get support after purchasing the script?
Yes, for free. All clients can use Customer Support section.
8. If one of my visitors imports a huge list, can it crash my server?
No. The script has a lot of settings to protect your server.
In the admin interface, you can set the maximum emails sent per hour and day.
Also, you can configure the script to send the emails immediately or using a cron job (email queue).
9. Does the end user (your site visitors/members) need any special software installed?
No, the user just needs a normal web browser. The script is compatible with all browsers.
10. Can I modify the public form design?
You have 10 skins available but if you need to modify the form or any of these themes, it is very easy.
11. How can I configure the script?
All features can be modified using the admin interface for the PRO version or a config file for the regular version.
12. What is the list of supported services (contact importer module)?
Yahoo, Ymail, Rocketmail, Gmail, Googlemail, Mail.com, AOL, ICQ Mail, Hotmail, MSN, Live, Lycos, Rediffmail, Fastmail, GMX.
Country/regional domains are also supported (.uk, .de, .fr, .it, .es, .au, .nz, .ca ,etc )!
13. After purchasing Super Tell A Friend, do I have to pay extra fees?
No, this is one time payment and you're free to use it without any additional fees.
Also, free updates are included in this price.
14. I uploaded the script on my server, but it is not working.
First, please be sure you have read the documentation available in the package.
If you still have problems, please contact us in "Existing clients support" section.
15. Can I resell this script?
No, without our permission.
For resell rights, please use our affiliate program.
16. Where can I see a working demo of this script?
To test online this system, please click here.
17. Can I get a customized version of the script?
Yes, we can customize the script conforming to your needs.
Contact us for more details.
18. Do you offer support with installation?
Yes we offer FREE installation support. However, it is very easy to install (no more than 5 minutes).
Also, on demand, we can install the script on your server for FREE.
19. What should I do if I do not need all script's features?
No problem, the script is 100% customizable. All modules and features can be enabled or disabled.
For example, if you do not need the reward system, "classic tell a friend module" or any other module, you can disable any of these in the admin panel.
20. Why the script does not provide inviting contacts from social networks (Facebook, Myspace, etc)?
Inviting contacts from social networks is not quite legal and it is not recommendable.
As you know, these networks does not show the email addresses in contact list section.
So, to send the emails, the script must use social network's internal message center.
In this way, your server may be banned by these networks and your user's account can be affected.
Inviting contacts from email providers is legal because the emails are sent using your own email server.
This is why Super Tell A Friend is 100% LEGAL.
21. Can Super Tell A Friend be used with other applications (Joomla, Wordpress, etc)?
Yes, the script can be used with any existing application.
22. I have seen other cheaper of free scripts. What is the difference?
Free or cheaper scripts :
- You will not get free support and you will have to install the script by yourself
- Usually these scripts are not updated
- For most of them, you will have to pay for the updates
- Security issues : the emails, reports and all sensitive information is stored on their server
- No after-purchase support
- No installation support
- Spam : all emails are sent immediately. No unsubscribe links.
- No admin panel. The script is very difficult to configure and customize
- Limited functionality and poor quality
- Usually, you will have to pay extra fees for integration, customization and updates
- Limited features
Super Tell A Friend :
- Free support
- Free updates
- On demand, free installation
- High level of security : Captcha security image, block users by email or ip, define email limits(hour and day)
- Free after-purchase support
- Anti-spam policy : all emails, invitations, reminders and follow-up emails have unsubscribe links.
- Inbox delivery : the script sends emails in packets and the delivery method is optimized to avoid spam filters
- Admin panel to configure and customize the script
- Limited functionality and poor quality
- No extra fees for support, integration and updates
- A lot of extra features : additional modules, email list building, opt-in feature, reports, reminders, rewards, follow-up emails and a lot more...